Delivery & Returns

Delivery Charges

UKWe offer 1-2 Day UK Delivery (Monday to Friday) if products are purchased before 1pm. The delivery charge is £7.95 for up to two pairs of shoes or a single pair of boots.
EUROPE : We use a Royal Mail track and sign service. The delivery charge is £15 for up to two pairs of shoes or a single pair of boots.
REST OF THE WORLD : We use a Royal Mail track and sign service. The delivery charge is £25 for up to two pairs of shoes or a single pair of boots.
 

REFUNDS AND EXCHANGES

All refunds and exchanges are subject to products being returned in the same condition as they were purchased.

Online and Telephone Sales
If an item is unsuitable you can return it for a refund or exchange. Please return the unworn goods within 14 days of receipt if in UK and 28 days for the Rest of the World.
Store Purchases
If an item is unsuitable you can return it for a Credit Note or an Exchange. Please return the unworn goods within 14 days. Please note that we do not make refunds on store purchases.
 
We do not provide a free return service.
Please note that returned parcels are your responsibility until they reach us, so we suggest using registered postage methods for peace of mind.
 

DISCLAIMER

Eliot Zed reserves the right to alter (without prior notice) any content found within the website. Eliot Zed (and any other party involved in making this site available to you) are not liable for any direct, indirect, incidental, consequential or punitive damages arising out of it being accessed or used. Eliot Zed assumes no responsibility, and shall not be liable for any damage or viruses that may infect your computer equipment.
We take great care with the descriptions of our products, as they appear online. Eliot Zed cannot be held responsible for discrepancies, either real or perceived. By using this website all email addresses will be automatically added to our mailing list, please accept the option to click unsubscribe, or contact us to be removed.